Please read the Terms & Conditions + the Privacy Policy carefully before using this website.

TERMS & CONDITIONS

Sales Policy

The purchase of all digital products, eBooks, pdf downloads and online content is subject to the following terms and conditions. All customers are advised to review these terms and conditions carefully before making any purchase.

All digital products, eBooks, pdf downloads, resource material, videos and online content are subject to copyright protection. Each digital product, ebook, pdf download and online content sold is licensed to a single user only. Customers are not allowed to copy, distribute, share and/or transfer the product/s (and/or their associated username/passwords) they purchased to any third party or person. In some cases, Real Life of Pie may encrypt, force password and/or stamp license details, and disable copying on its digital products to ensure additional safety.

Please note that once you access or download any digital content that you purchase from Real Life of Pie, you no longer have the right to cancel your purchase of that digital content. Real Life of Pie eBooks have a strict no-refund policy as they are a digital product which you receive immediately. Please take note that the download link for your eBook is valid for 24 hours only, as specified in all your purchase emails. If you are experiencing difficulty downloading or saving your eBooks you can contact us by emailing hello@reallifeofpie.com Links will not be re-issued for products purchased more than 2 months prior to your request, creating a backup file or physical copy of the eBook is solely the responsibility of the customer and we cannot be held responsible if you lose your copy once it has been downloaded. Real Life of Pie eBooks are in PDF format, and customers are solely responsible for ensuring that their device is compatible with the eBooks, no refunds are issued for compatibility issues. If you are having problems with opening/viewing your eBook we suggest that you update your iPhone or update your PDF viewer (Android).

All transactions for purchase of intangible products, ebooks, pdf downloads, resource material, videos and online content are made through payment gateways such as PayPal that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

In case you are not redirected back to our website after purchase or you do not receive an email from us with a link to the product of your purchase, you can immediately contact us with your transaction details, including the email ID through which the payment was made. We will revert back to you with your product details and download link as soon as possible.

All purchases made on www.reallifeofpie.com are non-refundable. Since the eBooks made available here are intangible, we cannot accept any request for refunds. In the case where a purchase error is made please contact us via hello@reallifeofpie.com to discuss a resolution.

By placing an order with Real Life of Pie, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed for the sale and supply of any products. None of these terms & conditions affect your statutory rights.

Other Information

Real Life of Pie reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.

Making An Order

To make an order on the website, you should use the relevant pages. If you have a promotion code you can enter it at checkout. It is your responsibility to notify us if any of the order information is incorrect as failure to do so may result in non-delivery of any ordered items. All orders are subject to acceptance and availability at our sole discretion. We retain the right to cancel/reject orders in the case of item unavailability, incorrect pricing or your credit or account card is not authorised for the transaction.

Order Pricing and Payment

All items are priced in dollars ($ AU) excluding GST. We reserve the right to change our prices without notification at any time. Items will be charged at the price which was displayed at the time of the order being made in AU $. Payments are processed securely. At no time will your payment details be transferred or stored. Payment will be taken at the time of order acceptance. In the event that payment cannot be processed, the order will not be accepted and will automatically be cancelled. An error message will be displayed on the screen. In such an event, please contact us via the contact us page. All prices are inclusive of any extras where applicable.

Promotion Codes

If you have opted-in to receive information on our products, you may occasionally receive promotion codes or product newsletters from us by e-mail. Promotion Codes can be applied at checkout. Promotion Codes have no monetary value and under no circumstances can they be converted into currency. Each code has an expiry date set at our discretion. We reserve the right to modify the expiry date without notification. Promotion Codes cannot be divided into parts. The discount achieved by the use of a Promotion Code must not exceed the total monetary value of the order (excluding delivery costs). Some Promotion Codes will specify a minimum amount to be spent in order to be applied. Promotion Codes cannot be applied past their expiry dates. Any refund made on an order where a Promotion Code was applied will be reduced by the discounted amount. Only one Promotion Code can be used per order.

Content

The website is undergoing continuous enhancements which may be made public at any time. Information is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We aim to represent product images as accurately as possible; however, variations are to be expected.

We aim to achieve uninterrupted access to the website; however, this may be suspended, restricted or terminated at any time. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). These websites are governed by their own Terms and Conditions and Privacy Policies.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

PRIVACY POLICY

At Real Life of Pie we are dedicated to safeguarding and preserving your privacy when visiting www.reallifeofpie.com or communicating electronically with us. This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. We do update this Policy from time to time so please do return and review this Policy regularly.
Information We Collect
In operating www.reallifeofpie.com we may collect and process the following data about you: details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. Information provided to us when you communicate with us for any reason.

Use of Cookies
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: to provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information. To meet our contractual commitments to you. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected. If you are a new customer, we will only contact you if you have provided consent and only by those means you provided consent for.

Storing Your Personal Data
Data that is provided to us is stored on secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information
We do not sell, disclose, or release any of your personal data. We are not connected to any third parties or subsidiaries.

Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using one of the contact forms.